Stakeholder Management In The Sustainability Of Corporate Social Responsibility Projects – A Systematic Literature Review
Authors:
ISSN: 3057-3939 (Print) | 305-39207 (online)
Publication Date:
06-02-2025
Download PDF:
Firms employ corporate social responsibility (CSR) to influence stakeholder perceptions and
positively induce desirable business outcomes. The mechanism through which stakeholder
management affects the sustainability of CSR projects has been under-explored despite
the burgeoning literature on corporate social responsibility. In response, we systematically
review empirical studies on stakeholder management in the sustainability of corporate
social responsibility (CSR) projects to assess the status quo of literature to inform future
direction in this study area. Four databases, including Scopus, Web of Science (WOS), Ebsco
Host and Google Scholar, were searched to identify relevant articles published over the last
two decades (January 2000 to November 2023). Peer-reviewed journal publications were
systematically reviewed to come up with the findings of this study. The findings highlight that
firms practice stakeholder management as part of delivering CSR projects. It also revealed
the complexity of stakeholder management within the various sectors, with its stakeholder
pool affecting CSR project sustainability. However, there is a need for more evidence of
this finding since there were only a few relevant empirical publications in the literature
to support this position. The study will draw CSR practitioners’ attention to the fact that
comprehensive stakeholder management is essential for the sustainability of CSR projects.
This study used the systematic review based on clearly defined transparent processes and
criteria to aggregate knowledge on the status quo of stakeholder management to ensure the
sustainability of CSR projects.